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Customer Support Information

We understand that waiting for your parcel can be frustrating, but please know that we have the same information as you do when it comes to tracking. You can monitor the status of your parcel at any time using our tracking tool here: Track Your Parcel. 🚚

Important Notes:

  • Tracking Information: Please refer to the tracking tool for updates on your parcel’s journey.
  • Delayed Parcels: If your parcel is more than 6 business days late, we are happy to assist further. Until then, rest assured that your parcel is on its way.
  • Language of Correspondence

    🇬🇧:

    We kindly ask that all emails be written in English, as we do not respond to messages in other languages.


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